This Privacy Policy explains how AIZA ("AIZA", "we", "us", or "our") collects, uses, and protects information when you visit https://aiza.world or engage with our AI automation and business services. By using our website or contacting us, you agree to the practices described below.
01 Information You Provide
When you contact us or submit a form, request a free audit, or otherwise reach out, we may collect information you choose to share, such as:
- Your name and business name
- Your email address and other contact details you provide
- Details about your business, enquiry, or the services you are interested in
- Any message content you send to us directly
You are not required to provide this information, but some of it is necessary for us to respond to your enquiry or deliver our services.
02 Email & Contact Details
If you contact us by email or through a form, we receive your email address and the contents of your message. We use these to reply to you, follow up on your enquiry, and communicate about the services you have requested. We do not send unsolicited marketing to addresses collected solely for a specific enquiry.
03 Website Usage Data & Cookies
Like most websites, we may automatically collect limited technical information when you visit, such as your browser type, device information, general location (derived from IP address), and pages viewed. This helps us understand how the site is used and keep it working properly.
Our website may use cookies or similar technologies for essential functionality and, where applicable, analytics. You can control or disable cookies through your browser settings. Disabling some cookies may affect how parts of the site function.
04 How We Use Information
We use the information we collect to:
- Respond to your enquiries and communicate with you
- Provide, operate, and improve our AI automation and business services
- Set up, deliver, and support any systems or services you engage us for
- Maintain the security and performance of our website
- Comply with legal obligations where applicable
We do not sell your personal information.
05 Third-Party Service Providers
To operate our website and deliver our services, we may rely on trusted third-party providers — for example, hosting, email, analytics, communication, scheduling, and automation platforms. These providers may process information on our behalf only to the extent needed to perform their services, and are expected to handle it securely.
06 Google User Data
When you authorize AIZA to connect with Google services, such as Gmail, we may access the Google account data and permissions necessary to provide the functionality you requested. For example, Gmail access may be used to create, send, manage, or process email as part of workflows you have configured.
We use Google user data only to provide, maintain, and support the functionality you have authorized. We do not sell Google user data, use it for advertising, or disclose it to third parties except where necessary to provide the requested service, comply with applicable law, or protect the security and integrity of our services.
Access to Google user data is limited to the permissions granted by the user and handled in accordance with applicable Google API requirements and this Privacy Policy.
07 Data Security
We take reasonable technical and organizational measures to protect information against unauthorized access, loss, misuse, or disclosure. However, no method of transmission or storage over the internet is completely secure, and we cannot guarantee absolute security.
08 Data Retention
We retain information only for as long as necessary to fulfil the purposes described in this Policy — including responding to your enquiry, providing services, and meeting legal or operational requirements. When information is no longer needed, we take reasonable steps to delete or anonymize it.
09 Your Privacy Rights
Depending on your location, you may have rights regarding your personal information, including the right to:
- Request access to the information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Object to or restrict certain processing
- Withdraw consent where processing is based on consent
To exercise any of these rights, contact us using the details below. We will respond in accordance with applicable law.
10 Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this Policy periodically.
11 Contact Us
If you have questions about this Privacy Policy or how your information is handled, you can reach us at: